TPD Claim Support
Offering trust and confidence during a client's toughest times.
Description
At TPD Claim Support, it isn’t just about the stressful paperwork, or dealing with a super fund provider or insurer, their claims managers, or simply just how overwhelming navigating the unknown is. It’s about more than just the claim. It’s about you and your business health and focusing on your clients and their your family’s’ needs.
How do you outsource a very complex process and gain back the capacity in your business without losing your client. How can you de-risk the many hours spent on the claim process both legally if something goes wrong or simply gain back the numerous hours to invest back into your ongoing business needs. Allowing you to focus on your business and just work with the client when the funds are paid.
Providing you trust and confidence in perhaps the most stressful time of your client's life, to have a highly skilled team support your business in this process. It’s about preparing, planning and successfully having the claim paid. This will ensure avoiding lengthy delays and disputes combined with the financial or emotional stresses between your business and the client relating to the injury or illness. It’s allowing you to keep your business on track with a team that cares whilst we work and fight for you on the claim.
Head here to check out the session recording from the Risk Support Showcase in November 2024!
Q and A
– Essentially a new world support area – Claims Settling and handling services have become an integral and highly complex skillset requiring numerous hours and highly skilled people to facilitate. 47% claims disputes are due to lack of evidence supplied or delays from numerous hurdles missed (*refer QSIC Rep498 findings) We do not charge a fee until the claim is paid. We do not charge a fee if declined. We give back the capacity to the practices, the planners or back office to focus on their client base and remain profitable whilst we absorb the numerous hours in the claims process. The client always remains the planner’s client and we work with the planners/practices to provide the advice prior to settlement of funds. We de-risk the process if there are any declines for eg or manage all the touch pints on behalf of the practice and own the process and comms thereby freeing up the practices from the emotional or unrealistic demands of clients and 3rd parties. and most importantly we do not charge inflated fees like lawyers do which can be up to 40% of the claim benefit.