EQ Pathology
Improving client experience, minimising dissatisfaction
Description
We thoroughly understand the insurance sales process and have designed a team, process and support systems that reduce time to send results to the insurer.
We have an efficient team of case managers and on-road nurses who gather medical information & perform medicals for insurance purposes.
We can organise any tests required by insurance companies as part of the
application process.
These include mandatory requirements due to levels of cover, or specialist tests due to health conditions.
We focus on enhancing the client experience and actively reduce any potential dissatisfaction during this part of the application process by:
1. Giving your clients a sense of control over the application process.
2. Extending the highest quality customer service to your clients.
3. Using efficient processes which reduce the time taken to complete their pathology services.
When an adviser orders pathology for their client on the Life Insurer’s behalf, the Life Insurer pays for the invoice
Head here to check out the session recording from the Risk Support Showcase in November 2024!
Q and A
Briefly describe your services and how they support Risk Advice?
-Pathology and Medical Report Retrieval with heavy investment in technology.
How do your services contribute to making the delivery of Risk Advice easier or more efficient?
Contact information
Contact Service Provider Form
VA Platinum
- https://vaplatinum.com.au/
- The Outsourcing Experts
Back Office Hero
- https://www.backofficehero.com.au/
- Building back office efficiencies for financial planners.
Prestige Paramedical Group
- https://prestigeparamedical.com.au/
- Insurance Medicals done Quickly, Professionally and Securely