Skip to content

Login

My Account

  • Home
  • Support
    • Articles
    • Directory
    • Resources
  • Learning
    • Courses
    • Events
  • Insurers
    • Our Partners
      • AIA Australia
      • MLC Life Insurance
      • PPS Mutual
  • About
  • Contact
  • Home
  • Support
    • Articles
    • Directory
    • Resources
  • Learning
    • Courses
    • Events
  • Insurers
    • Our Partners
      • AIA Australia
      • MLC Life Insurance
      • PPS Mutual
  • About
  • Contact

Login

Account

  • Home
  • Support
    • Articles
    • Directory
    • Resources
  • Learning
    • Courses
    • Events
  • Insurers
    • Our Partners
      • AIA Australia
      • MLC Life Insurance
      • PPS Mutual
  • About
  • Contact
  • Home
  • Support
    • Articles
    • Directory
    • Resources
  • Learning
    • Courses
    • Events
  • Insurers
    • Our Partners
      • AIA Australia
      • MLC Life Insurance
      • PPS Mutual
  • About
  • Contact

Login

Account

  • Home
  • Support
    • Articles
    • Directory
    • Resources
  • Learning
    • Courses
    • Events
  • Insurers
    • Our Partners
      • AIA Australia
      • MLC Life Insurance
      • PPS Mutual
  • About
  • Contact
  • Home
  • Support
    • Articles
    • Directory
    • Resources
  • Learning
    • Courses
    • Events
  • Insurers
    • Our Partners
      • AIA Australia
      • MLC Life Insurance
      • PPS Mutual
  • About
  • Contact
  • ARTICLES

From Admin Overload to Advice Excellence: How Claras.ai can transform your practice

  • Stuart Riddle, Claras.ai
Automation, Business Software

* This is a guest contribution courtesy of Claras.ai

Let’s be honest – you didn’t become a financial adviser to spend your evenings writing file notes. Yet here we are, with increasing compliance requirements and clients who expect more personal attention than ever.

Something has to give.

That’s why we built Claras.ai, an AI assistant designed specifically for Australian financial advisers. It transforms lengthy meeting recordings into clear, detailed file notes and client insights. Not just any notes – properly structured ones that match your templates, capture action items, and even draft client emails. All while keeping your client data secure and stored in Australia.

The Real Cost of Documentation

But don’t take our word for it. We recently mapped out exactly how Claras transforms the typical adviser’s documentation workflow across key client touchpoints. The results were eye-opening:

We mapped out the post-meeting documentation workflow for a typical client journey. The results show just how much time gets consumed by admin – and how much you could reclaim.

Meeting TypeTraditionalWith Claras
Discovery Meeting
File note writing25 mins1 min
Client email draft15 mins1 min
Action item tracking10 minsInstant
Total50 mins2 mins + checks
Fact Find Meeting
File note documentation35 mins1 min
Compliance checking15 minsInstant
Client email & summary15 mins1 min
Total65 mins2 mins + checks
SOA Presentation
File note writing30 mins1 min
Implementation checklist15 minsInstant
Client confirmation email15 mins1 min
Total60 mins2 mins + checks
Annual Review
Review documentation45 mins1 min
Compliance checking15 minsInstant
Client summary & email15 mins1 min
Total75 mins2 mins + checks
Strategy Meeting
File note writing40 mins1 min
Strategy summary20 mins1 min
Action items & email15 minsInstant
Total75 mins2 mins + checks

Time saved per client journey: over 5 hours.

Let's put these numbers into perspective.

With an average of 10 client meetings per week (2 per day), you’ll save 10.5 hours every week.

That’s more than a full working day given back to you every week! That’s more time to:

  • See 3-4 more clients
  • Focus on business development
  • Improve your client service model
  • Or simply get home in time for dinner

The Path to Efficiency

While Claras starts saving you time from day one, peak efficiency is typically achieved within two weeks. Here’s what the journey looks like:

Days 1-3: Getting started

  • Immediate time savings of 20-30 minutes per meeting
  • Quick template setup with our pre-built templates
  • Instant benefits from automated client emails and action items

Days 4-7: Building momentum

  • Time savings increase as you refine your workflow
  • Minor template adjustments to match your style and practice workflow
  • Team grows confident with the new process

Week 2+: Peak efficiency

  • Achieve the full time savings shown above
  • Templates optimised for your practice
  • Seamless integration with your existing systems
  • Team fully comfortable with the streamlined workflow

Even from day one, you’ll see significant time savings compared to traditional methods. Start with your next meeting and you’ll quickly see how easy it is to expand to others.

How It Works

Let’s take a closer look at how to run a client meeting with Claras on your team:

  1. During the Meeting
    • Focus entirely on your client
    • Record the conversation
    • No need for detailed note-taking
  2. After the Meeting
    • Upload the recording to Claras
    • Claras AI processes the conversation, removing all personally identifiable information (PII)
    • Within 2 minutes, you receive:
      • Structured file notes matching your template
      • Extracted action items
      • Draft client email summarising key points
      • Compliance alerts for any missing required items
  3. Final Steps
    • Review the generated content
    • Make any personal adjustments
    • Send to client and save to your file system

Real Results from Real Advisers

“Been using some old transcripts from video meetings, and this thing is GO000000000DDDDD!!!!! In fact, for a fairly complex financial situation managed to grasp the detail better than I did initially 🙂”

Peita

"Claras has enabled me to reclaim my life. It was so simple to make some adjustments to existing file note templates so your file note is just how you want it, including for something like an annual review where you may want it very structured with headings and subheadings it produces exactly what you are looking for... to me it's like magic."

Brad

“I recorded meetings into Otter, but the problem with the transcript is weird spelling and weird sentences. In the past, the editing of the transcript and rearranging of the info into a logical sequence took almost the same amount of time as writing the FN from scratch, so it wasn’t really a time saving. With Claras, I didn’t even read the Otter transcript before uploading it, and the result exceeded my expectations.”

Ingrid

Why This Matters More Than Ever

The 2023 Financial Advice Efficiency Report reveals that only 16% of advice firms are running with a fully automated review process. Those who do are seeing significant benefits:

  • Half the time to 2.1 hours average to prepare review documents (versus 5.5 hours without automation)
  • Higher client satisfaction rates
  • Increased profitability

Getting Started is Easier Than You Think

Claras has been built specifically for Australian financial advisers, with:

  • Australian-based data storage
  • Built-in PII protection
  • Compliance-first approach
  • Simple interface that works with your existing tools

Start with a free trial at claras.ai and see how AI can transform your practice without compromising on quality or compliance.

Because your clients deserve your best thinking, not your best note-taking.

Stuart Riddle, Claras.ai

LATEST ARTICLES

  • Are You Ready for CPS 230? Why This New Standard Matters for Advisers Too

    April 15, 2025
  • Demographics, Risk and Opportunity: Marshall Ross Reflects on the 2025 Riskinfocus Tour

    April 1, 2025
  • New Client-Friendly Flyers Now Available

    March 11, 2025
  • Navigating the Shift in Life Insurance Premium Terminology: What Advisers Need to Know

    February 18, 2025
  • New Resource: Client-Friendly Trauma Insurance Flyer

    February 4, 2025

Leave a Reply Cancel reply

You must be logged in to post a comment.

Subscribe to our newsletter

Keep up to date with informative articles and the latest on the site content additions! Or REGISTER to gain access to our site resources AND receive our newsletter.

Empowering Risk Advisers with Streamlined Access to Help, Guidance, and Essential Resources for Success in the Risk Insurance Industry.

Quick Links

  • Home
  • About Us
  • Contact Us
  • My Account
  • Memberships

Resource Hub

  • Articles
  • Resources
  • Courses
  • Directory
  • Insurers

Follow Us

Youtube Linkedin Facebook

Disclaimer:

The information provided on Risk Hub’s website is for general informational purposes only. It is not intended to be financial, legal, or professional advice. We strive to ensure the accuracy and currency of the information presented, but we make no warranties or representations about its completeness, reliability, or suitability for any specific purpose.

The reviews, commentary, and opinions expressed on our website are those of individual users and do not necessarily reflect the views of Risk Hub. They should not be solely relied upon in making important decisions.

By using Risk Hub and accessing its content, you agree to be bound by our Terms and Conditions and acknowledge that the information provided is not a substitute for professional advice. We recommend consulting with qualified professionals or experts in the relevant field before making any financial or business decisions.

While we make best efforts to keep the information on our website accurate and up to date, we do not guarantee its timeliness or completeness. Risk Hub shall not be held liable for any errors, omissions, or damages arising from the use of the information provided on this website.

Please review our Terms and Conditions and Privacy Policy for more details regarding the use of our website and services.
Risk Hub is a trading name of Point1 Pty Ltd, Kirrawee NSW 2232 Australia.

  • Copyright 2023 Risk Hub - All Rights Reserved
  • Privacy Policy
  • Terms & Conditions
Scroll to Top